Paypal

You can either log into your existing PayPal account or pay using a debit or credit card.

Please be aware that partial cancellation is not available for certain cards once payment is made. In this case, please contact our email as we are willing to assist you with full guidance.

We ask you for a careful examination prior to your purchase (e.g. size, color, or etc.)
Any inquiries regarding the products should be made within 14 days from the day the delivery was completed.
Please be noted that you should put your order number in returning parcel to make the process faster.

- Please contact our Customer service center within 7 days after receiving your package and send us return tracking number in 3 business days.

- While making an inquiry to our Customer Service Center include the following information to hasten the process:

[Name, Order number, product name/code, reason for exchange/ return]

- In case those items show any signs of use, they will not be accepted for exchange. In case of any return due to [change of mind], the return shipping fee is borne by a customer and the initial shipping fee deductions are applicable according to return policy.

- Any items reported after 7 days from the date of receiving

- Any item from which the tags have been removed, regardless of if they were defective on arrival

- Customized or handmade items

- Products being used.

- Items having trace of scent, use, wash, or alterations.

- Items that have been damaged intentionally including, but not limited to, lost tags, alterations, washing damages, even if the item was defective upon arrival

- All goods returned without previous notice or in spite of return denial by us will not be accepted.

- In case the customer fails to claim the package and it gets returned to us due to [absence of addressee/wrong or insufficient address], the round-trip shipping fee based on actual shipping fee rate of each courier will be deducted from the refund.

- In some cases, depending on the shipping cost, the parcel may be discarded; those the customers will be held responsible for the loss caused and no refund will be issued.