Return & Refund Policy
At WONDERFUL DINNER WITH U, we carefully inspect and package every order to ensure your products arrive safely and in perfect condition.
1. Return Eligibility
We accept return requests within 14 days after delivery for eligible products.
To be eligible for a return:
- The item must be unused, unwashed and in its original condition.
- The product must include original packaging and accessories.
- Proof of purchase is required.
Please contact us before returning any item. Unauthorized returns may not be accepted.
2. Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days after delivery and provide:
- Order number
- Photos or videos showing the issue
- Description of the problem
We will review the case and provide an appropriate solution, including replacement or refund when applicable.
3. International Returns
For international orders, customers are responsible for return shipping costs unless the item is confirmed to be defective, damaged, or incorrectly shipped.
Due to international shipping costs and customs procedures, we may offer alternative solutions, such as:
- Partial refund
- Replacement parts
- Sending a replacement item
instead of requiring a return shipment.
4. Refunds
Once your return request is approved and processed, refunds will be issued to the original payment method.
Shipping fees, customs duties, and taxes (if applicable) are non-refundable unless the return is caused by our error.
5. Non-returnable Items
The following items cannot be returned:
- Products that have been used
- Customized or personalized products
- Clearance or final sale items
Contact Us
If you have any questions regarding returns or refunds, please contact us at: